Thank you for visiting ShopBrodart.com and/or Brodart.ca. This notice
explains our online information collection and use practices and the choices
you can make about the way we use and share such information. Please take the
time to read and understand this policy so that you can understand how we use
your personal information. OUR ONLINE INFORMATION COLLECTION AND USE PRACTICES
MAY DIFFER FROM OUR PRACTICES REGARDING INFORMATION OBTAINED OFFLINE.
REMEMBER IF YOU REGISTER WITH SHOPBRODART.COM OR BRODART.CA, PARTICIPATE IN
A SURVEY, PURCHASE SOMETHING FROM US, OR ENTER ANY OF OUR CONTESTS OR
PROMOTIONS, YOU AGREE TO THESE TERMS. AS WE UPDATE AND EXPAND OUR SERVICES,
THIS POLICY MIGHT CHANGE, SO CHECK IT OUT FROM TIME TO TIME.
The Information We Collect
At ShopBrodart.com and Brodart.ca you can register as a new customer, order
products, enter contests, participate in surveys, request a catalog, etc. The
types of personally identifiable information which may be collected at these
pages can include (but aren’t limited to): name, billing address, shipping
address, e-mail address, telephone number, fax number, credit card information,
company information, and order purchase history.
Sometimes you can submit information about other people. For example, you
might submit a person's name and e-mail address to refer a product or page to a
friend and if you order a gift online and want it sent directly to a friend,
you might submit the friend's name and address. The types of personally
identifiable information that may be collected about other people at these
pages can include (but aren’t limited to): recipient's name, address, company
name, e-mail address, and telephone number.
We also collect certain non-personally identifiable information when you
visit any of our web pages such as the type of web browser you are using, the
type of operating system you are using, Internet Service Provider, and
referring websites. We use different industry standard web analytics software
to track these types of patterns in order to improve your online experience
with us.
How We Use and Disclose the Information
We use personal information provided online by you for marketing and
promotional services such as sending a free product catalog, notifying you if
you won a contest you entered, and confirming an order placed on our website. In
addition, you may opt in to an e-mail marketing newsletter offering products or
services which we think you may be interested in, or be asked to participate in
a survey.
You may also be contacted offline. For example, when you provide your mailing
address, ShopBrodart.com or Brodart.ca may send special offers, promotional
materials, and/or catalogs to you in the mail which we think may be of interest.
If you want us to stop using the personal information you provided in these
ways, please contact us:
US: supplies.customerservice@brodart.com
International: supplies.international@brodart.com
How We Share Your Personal Information
We will not share the personal information you provide except (a) if it is
for the purpose(s) you provided it; (b) with your consent; (c) as may be
required by law or as we think necessary to protect our company or others from
injury (e.g. in response to a court order or subpoena, in response to a law
enforcement agency request or when we believe that someone is causing (or about
to cause) injury to or interference with the rights or property of another);
(d) with other persons or companies with whom we contract to carry out internal
site operations or our business activities (for example, sending out a product
or a promotional item that you have requested on the site); and/or (e)
notifying you when we make changes to one of our subscriber agreements or this
policy.
Examples of us sharing your personal information for the purposes submitted
are if you request information regarding financial aid, we may provide the
information provided to a third party lender so that they can send to you
directly the information you requested or if you enter a contest or sweepstakes
sponsored by a third party, we may forward your information to such third
party.
We will seek to obtain your consent at the place where the information is
collected either by an "opt-in" or "opt-out" method, or by
other means (such as sending to you an e-mail).
We do not consider any companies that are within our "family" of
companies to be "third parties" for purposes of this policy. Thus, we
may also share personal information provided online with companies owned
directly or indirectly by Brodart. Any of these companies may use and further
share this information in the same ways we do. However, if we pass on personal
information to a family company, we require that it protect such information in
a manner that is consistent with this policy. If you want us to stop sharing
your personal information among Brodart owned companies, please contact us:
US: supplies.customerservice@brodart.com
International: supplies.international@brodart.com
Additionally, with your consent, we may share the personal information you
provide online with companies not affiliated with us (i.e. third party
companies) who want to market products or services to you or to ask you
questions, both online and offline. If you want us to stop sharing your
personal information with these companies, please contact us:
US: supplies.customerservice@brodart.com
International: supplies.international@brodart.com
If you consent to receiving communications from non-affiliated companies,
you may need to communicate with them directly if you later decide that you no
longer wish to receive their communications or if you wish to change any data
you provided online. In this instance, any changes or amendments to your
personal information must be given directly to each company who communicates
with you as these changes, amendments and/or deletions will not be exchanged
between us and non-affiliated companies.
If we do share personal information to a non-affiliated company, to the
extent practical, we require that they protect such information in a manner
that is consistent with this policy. We cannot, however, guarantee how these
non-affiliated companies will use your personal information.
Use and Disclosure of Anonymous Information
We sometimes use the non-personally identifiable information that we collect
to improve the design and content of our site and to enable us to personalize
your Internet experience. We also may use this information in the aggregate to
analyze how our site is used, as well as to offer you products, programs or
services. Sometimes we share aggregate information with others, including
affiliated companies and non-affiliated companies.
Collection of Information by Others
Our site may contain links to other sites whose information practices may be
different than ours. You should check the other sites' privacy notices since we
have no control over information that is submitted to or collected by them.
We may offer contests, sweepstakes, or promotions that are sponsored by or
co-sponsored with non-affiliated companies. Based on our agreement with them,
these third parties may obtain personally identifiable information that site
visitors voluntarily submit to participate in the contest, sweepstakes, or
promotion. We have no control over the use of this information by these
companies.
Cookies
To enhance your online experience with us, our websites use
"cookies." Cookies are text files placed on your hard disk by our web
server to store your website preferences. Cookies by themselves do not tell us
your e-mail address or other personally identifiable information unless you
choose to provide this information to us. However, once you choose to provide
the personally identifiable information, this information is linked to data
stored in the cookie. Cookies cannot be used to run programs or deliver viruses
to your computer.
We use cookies as a convenience feature to save you time and to improve the
content and offerings on our site. For example, we use cookies to personalize
your experience on our web pages and to recall your customer login information.
We also may use cookies to offer you products, programs or services. You can
opt to have your browser reject cookies. This policy only covers how
ShopBrodart.com and Brodart.ca uses cookies.
Clickstream Data
As you use the Internet, a trail of electronic information is left at each
web site you visit, referred to as "clickstream data". Clickstream
data collected by our web server and web analytics software tells us the type
of computer and browsing software you use, and the address of the web site from
which you linked to ShopBrodart.com or Brodart.ca. We use clickstream data as
a form of non-personally identifiable information to anonymously determine how
much time visitors spend on each page of ShopBrodart.com or Brodart.ca, how
visitors navigate throughout the site, and how we may tailor our web pages to
better meet the needs of visitors. This information will only be used to
improve our site. Any collection or use of clickstream data will be anonymous
and aggregate.
Supplementing Information
From time to time we may supplement information you give us with information
from other sources, such as information validating your address. Thus,
information we obtain through ShopBrodart.com or Brodart.ca may be intermingled
with and used in conjunction with information obtained through sources other
than ShopBrodart.com or Brodart.ca, including both offline and online sources.
Verification Procedure
All orders are subject to Brodart’s Verification Procedure, which is necessary for the protection against credit card fraud and/or identity theft.
In order to protect customers from credit card fraud and/or identity theft, all orders will be verified before shipping. Orders may require a 24-48 hour time period for normal verification purposes. If the correct information cannot be verified, there will be a considerable delay in the order processing; customers will be notified by phone or email for further documentation. Brodart regrets the necessity of this process; however it is designed to protect the card owner as well as the retailer.
Customers must verify card ownership by providing legitimate billing and ship-to information. All orders placed with a credit card, must submit the billing address of the credit card (where monthly credit card statements are sent).
If the billing address is a PO Box, Brodart requires shipping to a residence or business address that must be listed with directory assistance.
If shipping to an alternative address is required, the shipping address must be listed with a yellow pages directory assistance, such as www.superpages.com.
International Order Verification
In order to protect customers from credit card fraud and/or identity theft, all orders will be verified before shipping. Brodart will not ship without verification; please avoid delays in processing orders by submitting complete information.
All International orders must ship to the billing address of the credit card (where monthly credit card statements are sent).
International customers must send a copy of both the front and back of the purchasing credit card, plus a copy of the most recent statement of your account. Please fax those documents to 800-283-6087 or email to supplies.international@brodart.com.
Our Commitment to Security
We believe we have in place the appropriate physical, electronic, and
managerial procedures to safeguard and help prevent unauthorized access,
maintain data security and correctly use the information we collect online as
well as offline. When your personal information is passed onto non-affiliated
companies, to the extent practical, we require that they also have in place the
appropriate safeguards. We cannot, however, guarantee that they do so.
International Users
If you are visiting ShopBrodart.com or Brodart.ca from a location outside of
the United States or Canada, your connection will be through and to servers
located in the United States, your orders placed through ShopBrodart.com or
Brodart.ca will be fully processed in and shipped from the United States or
Canada and all information you provide will be processed and securely
maintained in our web servers and internal systems located within the United
States. By using ShopBrodart.com or Brodart.ca, you authorize the export of personal
information to the USA and its storage and use as specified above when you
provide such information to us. This policy and our legal obligations are
subject to the laws of the State of Pennsylvania and the USA, regardless of the location of any user. Any claims or complaints must be filed in the USA in the State of Pennsylvania.
Special Note for Parents
If you have concerns about this site or its services, wish to find out if
your child is a member or has registered for one our services, or wish to cancel
your child's membership, please contact us at:
US: supplies.customerservice@brodart.com
International: supplies.international@brodart.com
Our site will not knowingly accept personal information from anyone under 13
years old in violation of applicable laws. If you believe that your child under
13 has gained access to our site without your permission, please contact us. We
have taken commercially reasonable steps to restrict use of this site to those
who are at least 13 years old. We do not sell products for purchase by children
and all children's products we sell are for purchase by adults only, or with
adult permission.
Transfer of Business Assets
The personal information you provide is considered a company asset and may
be included among transferred assets if Brodart Co., any or all of its
subsidiaries or affiliates or any of their assets is ever acquired by a third
party.
Changes to this Policy
Because our business needs may change over time, we reserve the right, at
our discretion, to change, modify, add, or remove portions from this policy at
any time. If at any time in the future we plan to use your personally
identifiable information in a way that differs from this policy, we will post
such changes here. Your continued use of our ShopBrodart.com and Brodart.ca
following the posting of any changes to this policy means you accept such
changes.
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